Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc. Use this API to create a call queue https://support.zoom.us/hc/enus/articles/360021524831ManagingCallQueues#h_e81faeeb9184429aaaeadf49ff5ff413 . You can add phone users or common area phones to call queues.**Prerequisites:*** Pro, Business, or Education account* Account owner or admin permissions* Zoom Phone license**Scopes:** phone:write:admin ** Rate Limit Label https://marketplace.zoom.us/docs/apireference/ratelimits#ratelimits :** Light

createCallQueue(
  site_id,
  name,
  extension_number = NULL,
  description = NULL,
  members = NULL,
  return_response = F
)

Arguments

site_id

Required only if multiple sites https://support.zoom.us/hc/enus/articles/360020809672ManagingMultipleSites have been enabled. This can be retrieved from the List Phone Sites https://marketplace.zoom.us/docs/apireference/zoomapi/phonesite/listphonesites API.

name

Name of the Call Queue.

extension_number

Phone extension number for the site.If a site code has been assigned https://support.zoom.us/hc/enus/articles/360020809672ManagingMultipleSites#h_79ca9c8fc97b4486aa59d0d9d31a525b to the site, provide the short extension number instead of the original extension number..

description

Description for the Call Queue.

members

A list of one or more phone users to be included in the call queue. Provide either users or common area phone s . Provide at least one user in the users object.

return_response

Whether to return the response instead of the response content. Defaults to FALSE.